每天说半小时英语口语011
日期:2011-08-01
Dialogue 1
W: Could I see the manager please? I have a complaint to make.
请问我可以见一下经理吗?我要投诉。
M: Yes, I’m the manager here. What can I do for you, Madam?
是的,我就是这里的经理。女士,有什么我可以帮你的吗?
W: Did you have the room checked before we move in?
在我们搬进来之前,你们有没有检查房间?
M: Which room are you in?
你住在哪个房间?
W: 1808. The toilet doesn’t work properly; the water doesn’t run in the shower.
1808房。房间的厕所坏了;浴室的水流不出来。
M: I’m awfully sorry to hear that. I’ll turn to it right away.
听到这个我觉得非常抱歉。我马上去处理。
(After checking) (检查之后)
M: I do apologize. We’ll change your room to 2002.
我向您道歉。我们给你换到2002号房。
W: That’s not bad. Thanks for your help.
那不错。谢谢你的帮忙。
M: It’s my pleasure, Madam.
这是我的荣幸,女士。
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