Listening
　　Part one:
　　Question 1-12
　　●You will hear a consultant giving a talk to a group of UK business people about exporting to the United Arab Emirates (UAE)
　　●As you listen, for questions 1-12. complete the notes, using up to three words or a number.
　　●.After you have listened once, replay the recording.
　　The business Master Class
　　 Arrangements for participants
　　1 The event will take place over
　　2 Seminar organized by
　　3 The title of the last session will be
　　4 To use the New City Hotel car park, delegates must obtain a Dr Sangalli
　　5 Dr Sangalli has advised many
　　6 The name of his consultancy is
　　7 He is the author of
　　8 In Europe, he is the best-known
　　The Business Master Class
　　9 to become more
　　10 to establish new
　　Two outcomes of session:
　　11 design your own
　　22
　　A I forgot a document
　　B My hotel was noisy
　　C I was late for meeting.
　　D I didn’t understand some figures.
　　E The service at my hotel was bad.
　　F I had some wrong information
　　G I didn’t have an interpreter.
　　H I experienced computer problems.
　　PART THREE
　　Question 23-30.
　　●You will hear part of a conversation between a management consultant and the Human Resources manager of Jenkins, a company which manufactures children’s clothing.
　　23 What is said about the ownership of Jenkins?
　　A the founder has sold the company to someone else.
　　B Jenkins has merged with another company
　　C There has been no change of ownership.
　　24 What does the Human Resources manager see as the main external threat to Jenkins?
　　A Their retailers are becoming less willing to pay their prices.
　　B Consumers are buying more top-of-the-range children’s clothes.
　　C More and more companies are producing children’s clothes.
　　25 The Human Resources manager sees the company’s main strength as the fact that
　　A It has several long-term contracts
　　B it makes products of high quality
　　C its distribution system is efficient
　　26 The Human Resources manager believes that Jenkins’ main weakness at present is that
　　A the machinery is inadequate for current requirements
　　B the management style is out of line with modern demands
　　C the relation between management and workers are poor.
　　27 According to the Human Resources manager, why do many machinists choose to leave?
　　A They think that they can get better paid work elsewhere.
　　B They feel that too much is expected of them
　　C They lack confidence in the company’ future
　　28 When working to produce a batch of clothes
　　A each team is responsible for a particular operation
　　B each member of the team produces a complete item
　　C each person carries out one part of the production process
　　29. What change has been made to range of goods?
　　A A smaller number of items is produced
　　B Each item is now made in smaller quantities.
　　C Fewer new styles are introduced each year.
　　30 What is said about the machinists?
　　A More of their work is falling below the required standard.
　　B Some of them are earning less than they used to.
　　C They have to spend longer learning to operate new machines.
　　That is the end of the Listening test. You now have ten minutes to transfer your answers
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