J: how can I help you?
A: I'm here for a facial. I made an appointment over the phone for 3:30 today.
J: what's your name?
A: Addison.
J: ok. Which facial would you like? We have five different kinds of facials.
A: which would you recommend?
J: well, since it's summer and it looks like you've had quite a bit of sun, I'd recommend our summer special. It's especially suited for individuals with sensitive skin.
A: what does it include?
J: the facial will start with a thorough cleansing.
A: does it include a facial mask and a massage?
J: yes. The stimulation mask promotes blood flow and will firm up the skin. You can also choose to either get a hand or back massage as well.
A: will you exfoliate the skin as well?
J: yes. We'll also apply some of our special day cream that will moisturize our skin and protect it from the sun.
A: that sounds great. I'll have that one then.
J: ok, just follow me.
