With an angry client
A: Look! I’ve had enough! If you can’t get this straightened out, I’m going to a different firm!
B: I understand why you’re angry, Mr. Grant, and believe me, we are doing everything in our power to work this out.
A: Well, obviously, what you’re doing is not good enough!
B: If you could just give us a few more days, we should be able to get this problem ironed out.
面对生气的客户
A：听着！我受够了。如果你们解决不了这个问题，我要去找另一家公司了。
B：我知道您为什么恼火，格兰特先生。请相信我，我们正尽一切所能来解决这个问题。
A：可是，很明显，你们所做的还远远不够。
B：如果您能给我们几天时间，我们一定能把这个问题解决好的。
