A: Can you help me set up my voicemail message? I just got this service and I am not really sure what I am supposed to say.
B: Sure! You just basically gotta let the caller know who they called, and ask them for their contact information so you can call them back.
A: Ok, so can I say, "This is Abby's voicemail. I will call you later, so leave me your name and number".
B: That's more or less the idea, but try something that sounds more friendly.
A: Ok, so how about this, "This is Abby and I am really happy you called! I promise I will give you a ring as soon as I can,so please leave me your name and number. Talk to you soon!".
B: A little too friendly Abby. Just say this, "Hi, you have reached Abby. I am unable to answer your call right now, but if you leave me your name and phone number, I will get back to you as soon as possible. Thanks".
A: That's perfect! Can you say that again and record it for me?
