unit 10
the room hasn't been cleaned up yet
W: hello,is this house keeper?
M: yes,madam,may i help you?
W: this room 117,and we have just checked in
M: yes?
W: our room hasn't been cleaned up yet
M: so would you send one of your house keepers to clean up our room
W: oh,yes.madam,we'll come right away then.your room number and your name,please?
W: our room number is 117 and my name is terry chen
M: thank you,would you hang up and wait
