I realize that you’re very busy man, Mr. Emory, and I’m sorry to take up your time.

B: I don’t mind at all, Ms. Walker. Just tell me how I can help.

A: Well, you know I’ve been dealing with your company for a long time, and I’m really disappointed by the service recently.

B: I am very sorry to hear that, Ms. Walker. Please tell me about it. 

向老板抱怨
A：我知道您是一个忙人，埃莫里先生。很抱歉占用您的时间。
B：没关系，澳克女士。告诉我我能帮你做些什么。
A：是这样，您知道我和你们公司打了很长时间的交道，可我对你们最近的服务实在有些失望。
B：非常抱歉，澳克女士。您能告诉我原委吗？

Complaining to the boss
A: