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[00:00.00]M:Hello.International Airlines,reservations.
[00:02.90]W:Hello.I'm calling to reconfirm my flight to London on Monday.
[00:06.27]M:Your name,please?
[00:07.84]W:Mary Lynn.
[00:09.25]M:One moment,please.Yes,Mrs.Lynn,your economy_class has been reconfirmed.
[00:13.79]W:And my connecting flight to Tokyo?
[00:16.07]M:According to my monitor,that hasn't yet been confirmed on Air Japan.
[00:19.98]W:Oh,why is that?I made these reservations last week.
[00:23.75]M:These have been some computer problems the last few days,but these are being cleared up now.
[00:28.45]W:It's vital that I make that connection.What do you suggest I do?
[00:32.31]M:Don't worry,Mrs.Lynn.I have your telephone number here.As soon as the information comes through,I will personally call you back.
[00:39.26]W:That's very kind of you.Thank you very much.
[00:41.69]M:It's my pleasure.And thank you for flying International Airlines.