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[00:00.00]M:You will have to forgive me if I sound angry.But I am terribly upset.
[00:04.21]W:Well,what seems to be the trouble?
[00:06.71]M:This car!You just sold it to me six months ago.And now it looks as though I'll have to get a new transmission.
[00:12.80]W:That's a little unusual .I've never heard of that kind of problem before.
[00:16.85]M:I had the car in here just couple of weeks ago be_cause the oil light on the dashboard stayed on all the time.
[00:22.39]W:I think I remember that.We had that fixed up,didn't we?
[00:25.91]M:Sure.The light stayed off after that.But that't when the other trouble started.
[00:30.77]W:What other trouble?You know that since you bought the car here,we'll everything we can to help.
[00:35.55]M:That's what they said in the device department.
[00:37.69]Anyway,I heard this terrible rattling in the motor,and then the car just seemed to lose all its power.
[00:43.49]I couldn't even get up the hill in front of my own house.
[00:46.16]W:Did you get in touch with us about that?
[00:48.30]M:It happened on a Sunday.I had to have the car towed to my own service station.
[00:53.24]And when they looked at the motor,they said the transmission had been burned out .
[00:57.21]On a car that's only six months old,I never heard of anything like this___especially in a fancy,expensive car like this one.
[01:04.34]W:Well,maybe that's covered by the warranty .Let's go into the manager's office and talk this matter over.