[ti:Ó¢ÓïרËıãÌõд×÷·¶ÎÄ.mp3]
[ar:ºãÐÇÓ¢ÓïѧϰÍø www.hxen.com]
[al:ºãÐÇÓ¢ÓïѧϰÍø www.hxen.com]
[by:ºãÐÇÓ¢ÓïѧϰÍø www.hxen.com]
Saturday, April 16th

[00:01.32]Dear Sir or Madam,

[00:03.28]Last week I bought an expensive Nokia cell phone from your shop only 
[00:07.55]to find it does not operate properly. For some reason the connection 
[00:12.30]shuts down in the middle of a conversation accompanied by a loud static 

[00:16.40]noise. I have the receipt dated the 9th of April and it shows the time 
[00:21.66]of purchase at 8 p.m. that evening. As the phone is under warranty 
[00:26.15]I would like to exchange it for another phone or get a refund.

[00:30.68]Yours sincerely,

[00:31.96]Mark